Privacy Policy

1. Information We Collect

We collect information directly from you when you interact with our platform:

• For Consultants: Name, email address, company details, whatsapp/phone number, city, profile banner, business details, and credentials uploaded for verification.
• For Clients: Name, phone/mobile number, email address, location, and requirement notes entered during scheduling/inquiry.

2. How We Use Your Information

We process your data to operate, maintain, and provide the features of the platform, including:

• Generating searchable public consultant directory listings.
• Processing booking requests and scheduling slots.
• Sending transactional email notifications regarding appointments.
• Processing payment subscriptions and premium plans.

3. Sharing of Information

We do not sell, trade, or transfer your personal data to outside parties. This does not include third-party services that assist us in operating our website, such as payment gateways (Razorpay/Paytm) and calendar synchronization services (Google OAuth Calendar Integration), as long as those parties agree to keep this information confidential.

4. Data Retention & Security

We retain personal information for as long as your account remains active on the directory. We implement a variety of standard security measures to maintain the safety of your personal information when you book, submit, or access your profile details.

5. Contact Information

If you have any questions regarding this Privacy Policy or wish to request data correction/removal, you may contact us at info@brickmate.in.